Accessibility Statement

This accessibility statement applies to the official University of Warwick online gift shop which is run by the University in partnership with Infinity Inc.

We want as many people as possible to be able to use this website. For example, that means users should be able to:

Change colours, contrast levels and font sizes
Zoom in up to 300% without text spilling off the screen
Navigate most of the website using a keyboard
Listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website may not yet be fully accessible. For example:

Some third-party components (e.g. Shopify templates or plug-ins) may not fully meet accessibility standards
Some images may not yet have fully optimised alternative text
Some interactive elements (e.g. navigation, filters, checkout journeys) may require further testing for full keyboard accessibility
Colour contrast and visual hierarchy may require further refinement in places
Some functionality within the checkout process is managed by Shopify and may have limitations outside of our control

We are actively working with Infinity Inc. to review and improve accessibility across the site.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us:

Email: ccsgdigital@warwick.ac.uk

We will consider your request and get back to you as soon as possible.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Warwick is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

Non-compliance with accessibility regulations

The following issues have been identified during testing and are being addressed:

Cookie consent banner

The website uses a third-party cookie consent solution provided by Usercentrics (Cookiebot). Accessibility testing has identified issues relating to iframe naming requirements, where certain iframe elements do not currently have accessible names that can be interpreted by assistive technologies. As this functionality is provided by a third-party platform, we are working with the supplier to resolve the issue. A support case has been raised with Usercentrics and further improvements are planned following launch.

Graduation promotional carousel

The slideshow element for the Graduation call-to-action at the bottom of the homepage contains a focusable element that may affect keyboard and screen-reader users when navigating the page.

Colour contrast for form on ‘Contact us’ page

The form plugin automatically makes the label colours lighter than the assigned colour. We are investigating whether the plugin settings can be overridden to improve compliance.

Header navigation structure

Accessibility testing has identified issues within the website navigation where certain list elements contain presentation roles that are not valid within that context.

Disproportionate burden

We are not currently claiming any disproportionate burden exemptions.

Content that’s not within the scope of the accessibility regulations

Some third-party content or functionality provided by Shopify or integrated applications (such as payment processing or cookie consent tools) may not be fully under the University’s control. We are working with our suppliers to ensure these components meet accessibility standards wherever possible.

What we’re doing to improve accessibility

We are working with our development partner, Infinity Inc, to address the issues identified through accessibility testing.

This includes:

Working with Usercentrics to resolve accessibility issues within the cookie consent banner
Reviewing the Graduation promotional carousel to remove hidden focusable elements
Investigating improvements to colour contrast within third-party form components
Reviewing navigation markup and ARIA implementation
Re-testing the website prior to and following launch using automated accessibility tools and manual review